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Return Policy

Return Policy

At The Simple Kitchen, we understand that sometimes returns are necessary. We strive to provide a seamless and hassle-free return process for our valued customers. Please take a moment to familiarize yourself with our return policy.

30-Day Return Window: We offer a generous 30-day return window for all eligible products. If you are not completely satisfied with your purchase, you may return it within 30 days of the delivery date for a full refund or exchange.

Eligibility: To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when you received it. Please note that certain items, such as perishable goods, intimate or sanitary products, and personalized items, are exempt from being returned.

Return Process: To initiate a return, please contact our customer support team within the 30-day return window. They will provide you with a return authorization number and guide you through the return process. Please ensure that the return authorization number is clearly marked on the package.

Return Shipping: The customer is responsible for the return shipping costs unless the return is due to a defective or incorrect item. We recommend using a trackable shipping service to ensure that the returned item reaches us safely.

Refunds: Once your return is received and inspected, we will send you an email notification to inform you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain number of days.

Exchanges: If you wish to exchange your product for a different size, color, or variant, please contact our customer support team. They will assist you in finding the right product and guide you through the exchange process.

Non-Returnable Items: Please note that certain items are non-returnable, including gift cards, downloadable software products, and final sale items. These items are clearly marked as non-returnable on our website.

Customer Satisfaction: Your satisfaction is our top priority. If you have any questions or concerns regarding our return policy, please don't hesitate to contact our customer support team. We are here to assist you and ensure that you have a positive shopping experience with The Simple Kitchen.